Frequently Asked Questions

Where are your products made? 

All Custom House International products are made in the United States, the East Coast, to be exact.

Why are your products made in the U.S.A.?

As a young company, there is no other reason other than the fact that local suppliers allow us to make in smaller batches, which makes it easy to control quality, make changes along the way, and less upfront capital is required.

When will my order ship? 

All items are in stock, and most orders ship out the next business day from our warehouse in Brooklyn.

What is your return and exchange policy? 

Feel free to return or exchange items after 30 business days for whatever reason. No questions asked.